MOT fraud, a risk to road safety
...will not allow qualified testers who we entrust to carry out MOTs to abuse a system designed to keep the public safe for their own personal gain. We are fortunate...
...will not allow qualified testers who we entrust to carry out MOTs to abuse a system designed to keep the public safe for their own personal gain. We are fortunate...
After listening to your feedback we’ve made it easier for you to get contingency codes if the MOT testing service goes offline. Until now, if the service has been unavailable,...
We know that when the MOT testing service is unavailable, your priority is to get a contingency code so that you can carry on working. So that’s why we’ve created...
...a live feed of information about those services during periods of planned maintenance. Getting and entering a contingency code For information on how to enter contingency codes, take a...
...outage’ and codes ONLY last for 1 day. This means you’ll need to get another code for each day a problem lasts. There’s also a temporary problem where contingency tests...
...encourage your customers to think about booking their MOT early. We’ve put together a toolkit for you. It includes draft messages for social media, for customer emails or texts, and...
...in MTS and the app will generate a 6-digit code for you to input. Step 4 Set up is now complete, and the app can be used to generate a...
...All you need to do is search for the term you want and there’s a good chance the wording’s already there. Please don’t use free text if there’s already something...
...online, MOT centres will still be able to provide this service for people who need it. You’ll still be able to charge up to £10 for a duplicate certificate. You...
...codes of practice Last year the Motorists Forum looked at the customer experience when going into a garage. The aim was to identify how ‘best practice’ could be rolled out...