Maintaining and improving the customer satisfaction with all our digital services is important to us. In this blog post Nikola Coleman, one of our service designers, shares the process behind how we decide what needs improving and what we did.
News and updates
The MOT is a legal requirement that checks and helps assure drivers that their vehicles are safe. It forms an integral part of DVSA’s strategic aim of keeping vehicles safe to drive. Unfortunately, a minority of perpetrators have been caught defrauding the MOT. DVSA’s Director of Enforcement Marian Kitson issues a warning to anyone considering endangering road users by committing MOT fraud and the consequences they will face should they choose to.
In this blog post Helen Jacquest explains the changes we’re making to the AEDM role to make the role’s responsibilities clearer.
MOT demand could be higher this autumn so we've updated our toolkit to help you.
'Whatever your essential journey, make it SAFE' campaign launches on 5 March to help garages to promote vehicle safety checks to customers.
We asked 2 different MOT garages about their experiences of working during the pandemic.
From mid-February 2021, you will be able to log into MTS using an authentication app on your smartphone. Chris Price, Head of MOT policy, takes a closer look.
The Department for Transport (DFT) has announced a ban on tyres over 10 years old on any axle of minibuses with single wheels fitted or on the front axle of any lorry, bus or coach. As this legislation takes effect on 1 February 2021, I wanted to let you know how this will affect you.
Thank you to all the garages who have participated in the Beat the Rush campaign. We know that 310,000 more MOTs were done in August this year, which is an extra 10,000 tests a day on a typical year. And …
We launched the Beat the Rush campaign on July 31 to encourage motorists with an MOT exemption until autumn to get their vehicle tested this summer.