https://mattersoftesting.blog.gov.uk/mot-testing-service-status/

MOT testing service status

The MOT testing service is running normally.

The last outage was on 26 April 2017 from 08:00 am to 09:15 am

If you're having problems accessing the service please use then bookmark this page https://www.gov.uk/mot-testing-service

Important note for testers

We are aware that some brake test weight information is missing from the service. We have identified this issue and it will be fixed with our update on 3 May. In the meantime, testers should refer to manufacturers' or other reliable sources of information such as wall charts, technical manuals or the vehicle handbook if available. Where this is not possible a decelerometer brake test must be conducted.

When class 7 and class 5 vehicles are being tested there may be an incorrect brake test weight attached to the record. As a tester, you must get the design gross weight from the manufacturer’s plate fitted to the vehicle.

Where the brake weight is obviously incorrect or missing Testers should update the ‘vehicle weight in kilograms’ on the ‘Brake test configuration’ screen to ensure that the vehicle meets minimum requirements for service and parking brake performance.

We're also aware that some of you may not be able to access all current special notices from your homepage. Take a look at all current Special Notices to find out more.

How to enter contingency codes

For information on how to enter contingency tests please visit -

https://www.gov.uk/guidance/mot-testing-service-contingency-testing

To find out how another Tester can enter contingency test results please visit

https://www.gov.uk/guidance/mot-testing-service-known-issues-and-workarounds#record-contingency-tests

MOT history service

The MOT history service is running normally.

The last outage was on 9 March from 11:30am to 2pm.

Help and support

Call the MOT testing service desk to get help using the service.

MOT testing service desk
Telephone: 0330 123 5654
Monday to Friday, 8am to 8pm
Saturday, 8am to 2pm

Keep up to date

We regularly send out email updates to all MOT testing service users with important information and news about the MOT testing service.

To make sure you get these updates, check that your email address on your MOT testing service profile is correct.

Get a contingency code

If a contingency code isn't displayed above and it's outside of MOT testing service desk opening hours, email dvsa.motsupport@bjss.com to request a code.

Contact DVSA for any other questions about the MOT scheme and testing standards