Improving our guidance about managing an MOT centre
...I’m really grateful to everyone who took time to review it and give their feedback. What we’ll do next With the guide now available, it’s over to you to see...
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Introducing the new MOT security card
...make the MOT service more secure by making sure only you can sign into your account. How the card works How to get your PIN The card will work just...
How did we do?
...use of IT in the business - plans to move the MOT computerisation system to a web based service - training options - how well VOSA communicates to MOT customers...
MOT services we're working on: 26 October 2017
...making sure that the whole team understand the business context - so we’ve taken them to see how garages work and how IT we develop is used. Get an annual...
Adding vehicle technical information to the service
...including manufacturers design features and tolerances special features, such as how to put an electromechanical parking brake system into bedding mode before roller brake testing the roller brake test, including...
Working safely during the pandemic
...encouraging them to understand the importance of the need to change, to help keep each other safe. The adaption to the working day has helped overcome the challenges around keeping...
MOT services we're working on: 23 January 2018
...has gone so far. It's helped us understand how we can make the service easier to use and defects quicker to find. We’ll continue doing more user testing over the...
Video: How to carry out a brake performance test
A number of changes have been made in 2013 to the brake performance test. Here we have provided a detailed video and a supporting set of instructions on how to...
Scheme talk with Neil Barlow
...We took the opportunity to sit down with Neil to find out a bit about him, his role, and what lies ahead. What does your job involve? My primary role...
VOSA’s Customer Service Centre - Commonly asked questions
...days of the test. Appendix 10.I.2 of the VTS User Guide gives guidance on issuing replacement certificates. Use F5 on the VTS Device to bring up this guide. Feature...