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What we’re working on: better data sharing and reviewing paper documents across the MOT

Posted by: , Posted on: - Categories: Horror stories, MOT Modernisation, MOT testing service, News and updates
MOT tester checking the underneath of a car

Chris Price provides an update on how we’re sharing our data and what we’re using it for to improve road safety, alongside further updates and improvements to our safety recalls service. There is also more detail about going paperless and what this might mean for you. 

Improving mileage recording errors in the MOT Testing Service

Posted by: , Posted on: - Categories: MOT Modernisation, MOT testing service, News and updates
MOT tester on a computer

Every year, we receive over 14,000 requests to correct MOT mileage readings through our contact centre and directly via GOV.UK. Incorrect readings can go unnoticed by vehicle owners at the time of test. But at the point of trying to …

What we’re working on: using advisories correctly and connected cameras in garages

Posted by: , Posted on: - Categories: Annual training and assessment, MOT Modernisation, News and updates
MOT tester on a computer

Head of MOT policy, Chris Price reminds testers of the importance of using MOT advisories correctly and shares more information about some of the digital improvements we've been working on recently, like connected cameras in garages.

How we improved the MOT reminders service using feedback from motorists

Posted by: , Posted on: - Categories: MOT Modernisation, News and updates
MOT reminder service on a mobile phone

Maintaining and improving the customer satisfaction with all our digital services is important to us. In this blog post Nikola Coleman, one of our service designers, shares the process behind how we decide what needs improving and what we did.

MOT fraud, a risk to road safety

Posted by: , Posted on: - Categories: News and updates
Car in MOT test centre approaching a roller brake tester

The MOT is a legal requirement that checks and helps assure drivers that their vehicles are safe. It forms an integral part of DVSA’s strategic aim of keeping vehicles safe to drive. Unfortunately, a minority of perpetrators have been caught defrauding the MOT. DVSA’s Director of Enforcement Marian Kitson issues a warning to anyone considering endangering road users by committing MOT fraud and the consequences they will face should they choose to.