A badly damaged tyre. A suspension arm almost rusted through. For MOT testers, these Halloween horror stories are a reminder of the defects you encounter and the value of your expertise.
Thank you to the garages and testers who sent in photographs. This year, we’re sharing them on social media and with journalists to remind motorists why maintenance matters between MOTs, and when to seek professional advice from their local garage.
Shorn of the tread
This badly damaged tyre provides a starting point for a conversation with customers about regular tyre checks.
We know you’ll always remind customers to look for damage such as cuts, bulges and cracks, and seek professional advice if concerned.
It’s key to also encourage customers to check the whole tyre for wear and damage, and the condition of any spare.
Some drivers will also benefit from a reminder that tyre pressures should follow the vehicle manufacturer’s recommendations in the handbook or on the vehicle.
A real dead springer
A tester found this Ford Ka’s suspension arm severely corroded and almost snapped off.
You may get an opportunity to encourage customers to seek your professional advice if their vehicle reacts differently to bumps or makes unusual noises before the next MOT. Explaining MOT advisories clearly and encouraging timely action rather than waiting for the next test.
Unidentified floating object
An object hanging from the roof of this van obstructed the driver’s view.
We know you’ll remind customers to keep their windscreen and view of the road and mirrors clear, and remove obstructions before driving – not just before the MOT.
It’s a good opportunity to also encourage customers to check that wipers and washers clear the windscreen effectively.
A cautionary tale
You can play a key role in helping customers understand that a valid MOT is not a guarantee of roadworthiness for the year. Your explanation of defects and advisories can help them act before problems worsen.
Encourage motorists to:
- follow the manufacturer’s servicing schedule and address MOT advisories promptly.
- check tyre pressure and condition, fluid levels, wipers and lights regularly.
- seek professional advice about unusual noises, warning lights or changes in how the vehicle drives.
- As winter approaches, remind customers to check lights, demisters, wipers and washers, and seek garage advice about battery condition and suitable antifreeze protection.
What helps you explain defects and advisories to customers? Share your practical advice and testing experiences in the comments.
Thank you for your work helping keep vehicles roadworthy – this Halloween and throughout the year.
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