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How we improved the MOT reminders service using feedback from motorists

Posted by: , Posted on: - Categories: MOT Modernisation, News and updates
MOT reminder service on a mobile phone

Maintaining and improving the customer satisfaction with all our digital services is important to us. In this blog post Nikola Coleman, one of our service designers, shares the process behind how we decide what needs improving and what we did.

MOT fraud, a risk to road safety

Posted by: , Posted on: - Categories: News and updates
Car in MOT test centre approaching a roller brake tester

The MOT is a legal requirement that checks and helps assure drivers that their vehicles are safe. It forms an integral part of DVSA’s strategic aim of keeping vehicles safe to drive. Unfortunately, a minority of perpetrators have been caught defrauding the MOT. DVSA’s Director of Enforcement Marian Kitson issues a warning to anyone considering endangering road users by committing MOT fraud and the consequences they will face should they choose to.

Ban on tyres over 10 years old on minibuses, buses and coaches

Posted by: , Posted on: - Categories: Changes to the MOT test, News and updates
MOT Test Station

The Department for Transport (DFT) has announced a ban on tyres over 10 years old on any axle of minibuses with single wheels fitted or on the front axle of any lorry, bus or coach. As this legislation takes effect on 1 February 2021, I wanted to let you know how this will affect you.