Use Direct Debit to make slot payments
...times to avoid the risk of being unable to test. What if I am paying too much? If you’re paying too much, you can reduce your monthly Direct Debit payment....
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Online tools to help vehicle owners
There’s a range of web-based tools you can use to put your customers in the driving seat and help them keep their vehicles on the road. A host of information...
Hot tips: Reduce your risks
...of any work completed or changes made to show the VOSA assessor during their visit. The correct test outcome The site assessment is VOSA’s tool to make sure that the...
Online survey shows most MOT garages are ready to move to new testing service
...AEs have confirmed their sites will be ready. Their answers revealed that: 50% plan to use standalone PCs to record test results 25% plan to use laptops to record test...
VOSA’s Customer Service Centre - Commonly asked questions
...Headlamp washing and levelling systems are a legal requirement for high intensity discharge (HID) lamps with a luminous intensity exceeding 2,000 lumens. But unless the luminous intensity is marked on...
Scheme talk with Neil Barlow
...We took the opportunity to sit down with Neil to find out a bit about him, his role, and what lies ahead. What does your job involve? My primary role...
Video: How to carry out a brake performance test
A number of changes have been made in 2013 to the brake performance test. Here we have provided a detailed video and a supporting set of instructions on how to...
Introducing the new MOT security card
...make the MOT service more secure by making sure only you can sign into your account. How the card works How to get your PIN The card will work just...
Doing your MOT training and assessment on time
...so this is something we included too. The topics for group A and B are: changes to the MOT test from 20 May 2018 how to use test quality information...
A closer look at MOT risk rating
...testers, and to focus our efforts to improve the overall quality of MOT testing. That’s really the main point of using data to assess risk. It isn’t used to make...