The Communications Challenge

...DVSA, this award recognises excellence in communication and customer service. The garage was founded by two local business partners 41 years ago. Today, they service cars from around Buckinghamshire, offering...
...DVSA, this award recognises excellence in communication and customer service. The garage was founded by two local business partners 41 years ago. Today, they service cars from around Buckinghamshire, offering...
...it was “painless and stress-free” – with another describing it as “wonderful!” When users encountered technical issues, they remained positive, and we were able to fix some of these as...
...also help free up examiners to focus on other areas that demand their attention, such as new tester signoffs and garage approvals. It will provide more education and advice where...
...on fraud. It will enable us to focus our efforts on helping garages do the right thing, but also free up time to focus on those who are not and...
...your emails as we will contact you as the campaign progresses Here's the updated Beat the Rush - Campaign Toolkit (click link to download) Images You are free to use...
...The purpose of the site review is to ensure the vehicle testing station is following principles that promote good quality testing, we will focus on 4 areas: basic compliance management...
...by revamping the defect search. We aren’t happy with the way it works right now and haven’t promoted it widely. Some of you might not even know there is a...
...destination – promoting a reputation for reliability and increasing road safety. How we’re helping and encouraging We’ve created a range of useful videos and guidance to encourage van users to...
...wheel free play detector malfunctions at an ATL or OPTL approved VTS, you can test using the conventional method with an assistant for those parts of the test. Staff and...
...coin is hidden then the tread is probably fine. If you’re not sure, many tyre outlets are happy to do a free check. 3. Windscreen wipers Windscreen wipers not clearing...