...course not only looks at MOT legislation and compliance, but now also covers quality systems and audits, developing and supervising staff and customer service. These new qualifications will raise standards...
...it easier for testers to navigate and find the messages they need to read. We’ll also be introducing a notifications system to tell testers about service outages and remind them...
...MOTs, diagnostics, and everyday fixes on gearboxes, brakes and conditioning. “We're getting more and more work from outside, but we've got such a strong customer base that we're kind of...
...destination – promoting a reputation for reliability and increasing road safety. How we’re helping and encouraging We’ve created a range of useful videos and guidance to encourage van users to...
...the MOT. There was lively and passionate debate, and it’s this type of open and honest engagement that helps make the service better. Getting positive engagement from all those involved...
...call centre. Before this took place, it wasn’t run by DVSA, so we couldn’t put calls through between the helpdesk and our standards team and often we found you had...
...and on the vehicle’s online MOT History. Researching mileage errors After conducting some user research visits at MOT testing stations, we were able to understand how and why errors in...
...so the question arises as to whether they should be in the MOT. As with all such the things, the answer is not straightforward – and the answer will not...
...if they do not display a legible date code on in scope tyres. So, when testing you will need to check that each tyre displays a date of manufacture or...
...located reasonably centrally in the rollers. Start both rollers in a forward direction and allow the wheels to centralise. 2. Leave the rollers running and note whether a significant brake...