MOT services we're working on: 27 March 2018
...working hard to design how testers will need to pick the defects after 20 May. This needs to change from the current service because of the new defect categories –...
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What we’re working on: better data sharing and reviewing paper documents across the MOT
Posted by:
Chris Price, Posted on:
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Categories:
Horror stories, MOT Modernisation, MOT testing service, News and updates
...certificate and encourage people to use our digital services to reduce paper and fraud. User research with customers Before we make any changes to the current process, we need to...
'Beat the Rush' MOT campaign
...We hope this is useful to you. Of course, you don’t have to use the materials we’ve drafted if you’d prefer to write your own. We just wanted to provide...
What we’re working on: using advisories correctly and connected cameras in garages
Posted by:
Chris Price, Posted on:
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Categories:
Annual training and assessment, MOT Modernisation, News and updates
...to start sharing more regular updates with you to keep the industry better informed of our plans – especially the improvements we’re making to our digital services. In today’s blog...
Promoting vehicle safety checks to your customers who need to drive
...another toolkit to help you reach out to customers who need to drive. It’s designed to help you contact them to: offer a service or health check for peace of...
Why we're changing manual advisories
...we need to look at the existing way advisories work. We’ve been doing research with motorists and visiting garages to talk to testers about how and why they use manual...
MOT services we're working on: 10 September 2018
Posted by:
Neil Barlow, Posted on:
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Categories:
Changes to the MOT test, MOT testing service, News and updates
...last blog post, I let you know that we’re looking to improve the way security cards work, to make the system more secure and easier to use. This includes: making...
Making it easier for motorists to replace a lost MOT certificate
...from motorists that there was a need to make obtaining duplicates easier – having to physically go to garages was seen as a real burden. Longer term, we want to...
What you need to know about the new roadworthiness directive
...‘minor’, to help focus drivers on what’s more important. Whilst this will help us explain to them how to look after their vehicles better, we’ll need to be careful not...
How our strategy and vision will affect the future of the MOT
Posted by:
Neil Barlow, Posted on:
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Categories:
MOT Modernisation, MOT testing service, News and updates
...things right. Initially we will be investing more into how our risk rating operates, making it ‘cleverer’ to help identify those up to no good. Integrating new IT systems to...