...things right. Initially we will be investing more into how our risk rating operates, making it ‘cleverer’ to help identify those up to no good. Integrating new IT systems to...
...areas for the project. These were: Entry points into the service – what situations make customers want to use our service and how do they get to it? The core...
...to take particular care. Although they look similar to previous information released, the methods of inspection and reasons for rejection have been revised. This is due to the feedback VOSA...
...were able to get to grips with the technology quickly and by the end of the first week, the top 10 busiest garages in the trial had an upload success...
...practical to bring this into the MOT, and which PN tester types may be most suitable. We know garages may have to invest in this equipment, so we want to...
...understand that lots of you want these to stay as they are. So we wanted to take this opportunity to explain in detail why we think there should be changes...
...to forget. This should help us get the number of late MOTs down, as well as bringing in more work to MOT garages. The email service has already been successful,...
...is being centralised into one office. We know some of you have found it hard to get in touch with us sometimes, so moving to a central team means we...
...an MOT. Research shows that the vast majority of these aren’t down to people deliberately not getting an MOT – rather, they just need to be reminded to get it...
...than 60,000 MOT testers in over 22,700 garages. It's easy to get caught up in thinking about how we should improve the MOT testing service, but it’s also worth reflecting...