The Communications Challenge
...choose to go back to the same garage. How can you get involved? This alignment between what customers want and what the best garages deliver is exactly what the industry...
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Exclusive preview of the new online MOT test
...buttons, which will also make it easier to enter results on a tablet or smartphone. However, you will still be able to use a traditional desktop computer or laptop if...
Fewer options for ‘items not tested’ on MOT comp
...it was also being used by NTs (Nominated Testers). This wasn’t the intended use, but with the development of MOT Modernisation we’ve decided to simplify the rules. So from 10...
Your questions answered: Why was the shock absorber bounce test removed from the MOT test?
...for Transport asked us to identify items in the MOT that weren’t included in the Directive. This was to prevent regulating more than needed and to reduce the regulatory burden...
MOT testing service: known issues and workarounds now available on GOV.UK
After listening to your feedback we’ve made some changes to make it easier for you to use the new MOT testing service. Throughout the switchover process we’ve been taking on...
MOT security card roll-out update
...you’ll need to activate it straight away. It’s easy to do, just follow the prompts on your login screen. Remember, your current PIN will be switched off later in December...
What connected MOT equipment means for you
...lots of information about a vehicle in real time. But we still ask you to manually key that information into the MOT computer. This is prone to errors and adds...
Helping MOT garages manage test demand in the autumn
...the busier months of the year. To do this, we’ve updated the toolkit you can use to reach out to customers and encourage them to book their MOT in now....
It’s a matter of training
VOSA Training Services are extremely busy this year as there is a peak in the NT Refresher training – with around 22,000 testers to be trained. We advise you to...
Your questions answered: June 2013
...to be tested. Do you actually mean that the tow ball/pin is not fitted so there is no requirement to check the 13 pin? A. Section 1.9 Information Column states:...