How we improved the MOT reminders service using feedback from motorists

...areas for the project. These were: Entry points into the service – what situations make customers want to use our service and how do they get to it? The core...
...areas for the project. These were: Entry points into the service – what situations make customers want to use our service and how do they get to it? The core...
...the MOT inspection manual which will be user tested before going live in January, before the new legislation comes into force. This will set out the detail what you need...
...use it will depend on how you manage the site, its size and number of staff, etc. You should review this information regularly and look into any unusual differences in...
...practical to bring this into the MOT, and which PN tester types may be most suitable. We know garages may have to invest in this equipment, so we want to...
...again. Our aim is to make the system easier to use and to pave the way for more advanced security tracking in the future. Event history Some of you have...
...understand that lots of you want these to stay as they are. So we wanted to take this opportunity to explain in detail why we think there should be changes...
...last blog post, I let you know that we’re looking to improve the way security cards work, to make the system more secure and easier to use. This includes: making...
...it easier and quicker for you to surf the internet and use more features on websites. You’ll need to have the correct browser installed on your testing IT equipment to...
...working hard to design how testers will need to pick the defects after 20 May. This needs to change from the current service because of the new defect categories –...
...combine this with other information to identify situations worthy of investigation, or just to determine a risk rating (which would be used to prioritise our work). We still have a...