Making it easier to check if a vehicle has an MOT
...MOT expiry dates. One of the frustrations for testers is that when logging onto MOT Comp they discover the customer has brought their vehicle in too early for an MOT...
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Your questions answered: Does removing a passenger seat result in a fail?
Question: I have removed the front passenger seat in order to provide wheelchair access for my disabled partner. Because the wiring of the seat is disconnected this shows up as...
Customer service centre commonly asked questions
...Why can’t I fail a vehicle for the Tyre Pressure Monitoring System (TPMS) warning lamp not working? The check of the Tyre Pressure Monitoring System (TPMS) warning lamp only applies...
Time to remind customers about winter vehicle checks
...sheet last year that you can print off to display in your garage – either for customers to read while waiting or to help promote any winter check-ups you are...
MOT services we're working on: 7 July 2017
...be the first in a series of regular blogs that looks at what we've been working on behind the scenes. Improving test quality information Over the last fortnight, we’ve been...
The Communications Challenge
...the garages that get it right. We recently found this in our feedback from a key survey – more on that later. But for now, we want to spotlight...
Video: New MOT testing service demo
Here’s a video demo of the new MOT testing service. You'll see some of the screens you'll be using to enter test results when it goes live in 2015. http://youtu.be/im9aqoznQto...
Keep staff records straight
...about your site or personnel could be sent to staff who no longer work for you. Here’s how to add and remove roles on your VTS Device: Before a role...
Horror story: Grounded
Sam Ballaam from Motor Engineers Grantham Lincs sent us this picture of a lower ball joint on a VW Passat brought to them for test. On discovering the lower section...
Horror story: Don’t do it yourself
A bit of D.I.Y. here on the brakes of a Ford Focus, seen by Robert McKinnon of McKinnon Bros Garage, North Ayrshire. This was presented for a retest with the...