...tests and retests – so vehicles need to move back into the bay. For the top 10 garages, the average test time for the first test remained at 40 minutes....
...to how they work. The need for change One thing we can say for certain is that changes are needed in this area. As explained in the last blog post...
...garage. Working together: free toolkit for communicating with your customers Our research shows 95% of customers trust you. So, to help you manage the shortfall in MOT work, we’ve developed...
...will only be available if the new system goes down for a significant amount of time or there is widespread internet failure in the local area. If any IT stops...
...pages were titled did not make it clear who the guidance was for. It meant that the guidance could come up in search results for motorists just looking for information...
...registered for reminders and amend if no longer own vehicle and want to replace with an alert for a replacement vehicle. Have tried several times and can't find the option"....
...This link will appear for every vehicle, whether there’s specific advice for that make or model or not. When you now log in and you’re at the vehicle confirmation screen,...
...of the authorised examiner (AE). 2. Premises and equipment There are set down standards for premises and equipment. An AEDM is responsible for ensuring that those standards are met at...
...at as part of site reviews is a garage’s approach to staff training. This is one of the things that forms part of the overall risk score for a garage...
...public the service they expect from us. There was also very few phone calls to our call centre from you asking for more clarity on the new MOT standards, which...