...things right. Initially we will be investing more into how our risk rating operates, making it ‘cleverer’ to help identify those up to no good. Integrating new IT systems to...
...it was to use. We also got some great feedback to help us to tweak it further and get it ready for further development and launch. Getting ready to launch...
In this blog post, I wanted to update you on how we’re going to improve emissions testing on diesels (known as PN testing) alongside updates on how we’re better using...
...we needed to solve first – hence more trials with much to work through! We’ve been able to look again and simplify how this could work to make it more...
...to forget. This should help us get the number of late MOTs down, as well as bringing in more work to MOT garages. The email service has already been successful,...
...is being centralised into one office. We know some of you have found it hard to get in touch with us sometimes, so moving to a central team means we...
...‘minor’, to help focus drivers on what’s more important. Whilst this will help us explain to them how to look after their vehicles better, we’ll need to be careful not...
...an MOT. Research shows that the vast majority of these aren’t down to people deliberately not getting an MOT – rather, they just need to be reminded to get it...
...motorists with the opportunity to buy the type of service they want in an area close to them. Being able to get a car repaired or serviced at the same...
...last blog post, I let you know that we’re looking to improve the way security cards work, to make the system more secure and easier to use. This includes: making...