We’ve published new guidance about the management systems, policies and checks you need in place at your MOT centre. In this blog post, John Ploughman, Head of Content Design, talks about how the guidance has been designed to help you.
Highlighted Problems The addition of the odometer history on test certificates has revealed a number of issues. The major problems concern the incorrect identification of vehicles. This can create a false record, failure to link to the vehicle’s previous history, …
‘White van man’ is of course a sterotype but the general road worthiness of vans is of serious concern whatever the colour and it's pretty obvious that things have to change. VOSA's roadside enforcement experience is that targeting light goods …
When Paul Heskel a tester at Southall MOT Ltd. in West London pulled the 2006 VW Polo he was testing on to the ramp he felt it to be very unstable, so he was expecting to find the suspension bushes …
Sam Ballaam from Motor Engineers Grantham Lincs sent us this picture of a lower ball joint on a VW Passat brought to them for test. On discovering the lower section of the ball joint to be missing they showed the …
Q. I have a motorcycle MOT station here in Dumfries (Dumfries Scooters) I wonder if you could give me a definitive answer on the fitment of LED type combined rear lamp/stop lamp and indicator units that seem to be becoming more …
VOSA’s Customer Service Centre answers 3,500 calls and 120 emails a day from testers, operators and members of the public. The team takes calls on anything from training courses to cars fitted with jet engines! Here are some of the …
Sticking with brakes, here’s a picture of a worn disc sent in by Kevin Lee of E H Roberts in Benfleet. Although pictures of worn discs are quite common, this one must be as close as you can get and …
At first glance this issue’s horror story looks like another brake pad ’gone missing’. But Mike Evans from Heath Tyre Services in Cardiff found something a bit more unusual. The customer came in complaining about a rubbing noise from the …
The Site Assessment process has been around for a while now so we thought we would share some of our tips on managing your risks. Have you considered conducting your own site assessment before the VOSA assessor visits? All the …
Q. What am I supposed to do if a tester is away when the QC check is due? A. The rules state that AEs must conduct regular Quality Control (QC) checks on their testers where two or more testers work …
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