How we improved the MOT reminders service using feedback from motorists

...areas for the project. These were: Entry points into the service – what situations make customers want to use our service and how do they get to it? The core...
...areas for the project. These were: Entry points into the service – what situations make customers want to use our service and how do they get to it? The core...
...Facilities (ATFs). But it also applies to some vehicles that fall into the MOT scheme – so vehicles with more than 8 passenger seats that are not used commercially –...
...able to use this to monitor and improve the standard of testing at their sites. What information is available? What test quality information looks like on the MOT testing service...
...practical to bring this into the MOT, and which PN tester types may be most suitable. We know garages may have to invest in this equipment, so we want to...
...made several changes to the testing service to make it more secure and easier to use. Choosing the right password We’ve found that lots of MOT testing service users have...
...the defect lists in the MOT testing service. We’ve had a look at how you use the MOT Testing Service to see what’s been going on. What happens is that...
...last blog post, I let you know that we’re looking to improve the way security cards work, to make the system more secure and easier to use. This includes: making...
...browsers installed, they’re free to download off the internet so you’ll find that it’s very easy to get them. However, there are some older computers and computer operating systems that...
...in time. Some of you will have already found that not all equipment models will be able to be updated. So some of you will have to invest in new...
...information for garage risk rating. We’ve already started planning this work, by looking at how we can use mathematical algorithms that spot trends in garage or tester data that are...