60 second interview: Kirsty Jowett

...MOT industry by using better technology to improve the quality of testing. Technology has advanced a lot since we introduced Computerisation back in 2005 and we want to benefit from...
...MOT industry by using better technology to improve the quality of testing. Technology has advanced a lot since we introduced Computerisation back in 2005 and we want to benefit from...
...into Ben’s garage for them to find the lower mounting bolt about to fall out. Work had recently been carried out in a nearby area as well, so surprising it...
...lots of information about a vehicle in real time. But we still ask you to manually key that information into the MOT computer. This is prone to errors and adds...
...into difficulty when fitting new brake shoes. Finding he could not get both new shoes to fit he decided one would be good enough! Daren points out “It is not...
...is the time to encourage your customers to get kitted out with a scraper, de-icer, warm clothes and blankets, torch, boots, first aid kit, jump leads, a spade, a road...
...big it had been fouling on the shock absorber. In this case it is clear that the tyre’s structure has suffered damage or a failure resulting in the buldge in...
...the busier months of the year. To do this, we’ve updated the toolkit you can use to reach out to customers and encourage them to book their MOT in now....
...the rim, and made it to the VTS for its MOT. To their credit the owner was aware of the damage to the wheel, but had not bothered to get...
...Your VTS council members are there to represent you, so get in touch with your ideas and issues with the MOT and help to shape the MOT for the future....
Sticking with brakes, here’s a picture of a worn disc sent in by Kevin Lee of E H Roberts in Benfleet. Although pictures of worn discs are quite common, this...