After listening to your feedback we’ve made it easier for you to get contingency codes if the MOT testing service goes offline. We’ve now introduced a way that you can instantly pick up the latest code if you try to sign in to the service and it’s not working.
MOT testing service
After listening to your feedback we’ve made some changes to make it easier for you to use the new MOT testing service.
Garages across the country are already using the new MOT testing service to carry out tests. Since we started switching garages over, we’ve had a few questions about the new service. So here are the answers to some of the most common questions we’ve been asked.
As the switchover to the new MOT testing service has started, we’ve produced a short video about some of the new and different elements in the new service. Our research has shown that most people find the new service straightforward to use, as the majority of processes are the same.
Since 18 June 2015, MOT testers have been claiming their accounts for the new MOT testing service. We’ve had a few queries so we thought we’d answer some of them here to help you with any questions you might have about claiming your account.
Authorised Examiners (AEs) and Nominated Testers (NTs) have now started claiming their accounts in preparation for switching to the new MOT testing service. DVSA emailed instructions to all AEs on 18 June 2015 explaining how they can claim their new accounts.
DVSA has recently issued instructions to Authorised Examiners about how they can get rid of their old IT equipment (MOT Computerisation) after switching over to the new MOT testing service.
Over the last few months we’ve been surveying garages about switching over to the new MOT testing service, and now over 75% of garages have told us they’re ready. We’re going to be contacting sites and testers ahead of their switchover to the new service in September 2015.
DVSA is asking all testers and other VTS roles to check and update their VTS device email address. This is to help with switching over to the new MOT testing service in 2015.
An ongoing DVSA online survey has shown that most garages are confident they’ll be ready to switch over to the new MOT testing service by April 2015. So far, 96% of respondents - around 7,200 AEs have confirmed their sites will be ready.